Privacy Policy

Privacy Policy

Introduction

Welcome to https://aurora-functional-neurological-disorder-therapy.denvermentalhealthcare.com (hereinafter referred to as “Aurora”, “we”, or “our”). We are dedicated to delivering exceptional services while upholding the highest standards of privacy and data security. This Privacy Policy details how Aurora collects, uses, and protects your personal information in accordance with various international privacy laws, including but not limited to PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our online presence, including our website, applications, services, and products accessed through https://aurora-functional-neurological-disorder-therapy.denvermentalhealthcare.com. However, please be informed that this policy does not extend to external platforms or services linked to our site, which have their own privacy notices and are governed by separate privacy policies.

Processing Activities

This Privacy Policy guides your interactions with Aurora when:

  • You use our applications, log in as an authorized user, or access our online services.
  • You visit our websites associated with this privacy statement.
  • You receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

Aurora collects a variety of personal data to enhance your experience and provide tailored services. The types of information we gather include:

  • Account Information: Details required to set up and maintain your account with us.
  • Payment Information: Data related to your payment methods, including credit/debit card details, used for transaction processing.
  • Financial Information: This may include bank account numbers or other financial records, necessary for billing and accounting purposes.
  • Purchase Information: Records of products or services purchased from our platform, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, mobile phone numbers, or UDIDs, for service optimization.
  • Location Data: Your geographic location data, which we may collect to provide location-based services.
  • Feedback and Reviews: Any comments, reviews, or testimonials you choose to share with us.
  • Social Media Information: If you interact with our social media pages, we may collect information from these platforms (with your consent) to personalize content.
  • Product Information: Details about the products or services you inquire about, including preferences and usage patterns.

We obtain this data through direct user input, tracking technologies, and third-party service providers.

Cookies

Aurora uses cookies to enhance user experience and gather analytics on our website. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary: These ensure basic functions of our website work correctly.
  • Preference: They remember your preferences, such as language settings.
  • Analytics: Cookies help us analyze traffic and improve website performance.

Users can manage their cookie preferences through our Cookie Manager tool, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once these purposes have been met, we securely delete or anonymize your data.

Security Measures

Aurora implements robust security measures to safeguard your personal information:

  • We utilize encryption for secure data transmission and storage.
  • Trusted third-party processors handle sensitive data on our behalf, adhering to strict security standards.
  • Regular security audits and updates are conducted to ensure ongoing protection.

Children’s Privacy

Aurora does not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data in error, please contact us using the details provided below.

Your Rights

Depending on your jurisdiction and local data privacy laws, you may have certain rights regarding your personal data:

  • Access and Rectification: You can request access to or correct any inaccurate personal information we hold about you.
  • Erasure (Right to be Forgotten): In some regions, you may request the deletion of your data under specific circumstances.
  • Restriction/Objection: You have the right to restrict or object to the processing of your data for certain purposes.
  • Data Portability: In certain jurisdictions, you can ask for a copy of your personal data in a structured format.
  • Non-Discrimination: You cannot be discriminated against for exercising your privacy rights.

To exercise any of these rights, please reach out to our privacy team at your earliest convenience.

Changes to Policy

Aurora reserves the right to update this Privacy Policy at any time. Any significant changes will be posted on this page, and we encourage you to review it periodically.

Contact Information

For inquiries, unsubscribe requests, or if you have questions about our data practices, please contact us:

  • Email: contact@aurora-functional-neurological-disorder-therapy.denvermentalhealthcare.com
  • Address: [Provide physical address]